About Omda Readiness

Omda Readiness offers tailored, state-of-the-art solutions and professional services that empower emergency services to act with confidence and prepare for the future. Our solutions range from real-time dispatcher decision support tools to multi-year strategic planning software.

From real-time operational support to simulation-led planning and evidence-based incident review, our offering is built to help EMS and Fire organisations improve readiness, strengthen governance, and make confident decisions at every level.

Our advanced solutions come with an international team of experts in simulation modelling, optimising dispatching strategies, and improving operational performance. We also offer a broad range of consulting and analysis services, delivered either remotely or in-house.

Omda Readiness takes pride in having over 25 years of experience improving the performance of EMS and Fire agencies worldwide, with teams in the United States, Europe, and New Zealand serving customers across North America, Europe, the Middle East, and Oceania.

How we support your operation

Tailored solutions aligned to your dispatch rules, road networks, geography, and operational procedures.
International expertise in simulation modelling, dispatcher support, performance improvement, and analysis services.
Dedicated customer success and support options that help teams realise long-term value from the platform.

Built around operational clarity

The Readiness product suite combines replay, live decision support, predictive modelling, and performance analysis so teams can respond confidently today while planning for tomorrow.

Explore the Readiness offering

The brochure materials highlight how each Readiness product supports emergency services teams with operational clarity, faster decisions, and stronger long-term planning.

Readiness Playback

Track and analyse every incident response with precision

Visually replay incident responses from call receipt to patient handover, including attending vehicles and the wider operational picture, to create a robust, evidence-based audit trail.

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Key benefits

Improved compliance
Establish the truth
Enhanced situational awareness

What it helps teams do

Replay vehicle locations, statuses, movements, and incidents together.
Follow decisions over time to understand the impact of deployments, standbys, and dispatches.
Jump to any date and time with customisable map views, filters, and analysis bookmarks.

“With the Christchurch earthquake, we used the platform to determine how we could maintain coverage of the city utilising police stations and other alternatives.”
Dave Richards, formerly General Manager of Ambulance Operations, Hato Hone St John, New Zealand

Readiness Live

Unmatched real-time dispatcher support for emergency services

Help dispatchers make the right decision in real time with advanced operations modelling, smart recommendations, and an easy-to-use graphical interface in the communications centre.

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Key benefits

Enhanced operational efficiency
Reduced mental load
Improved patient outcomes

What it helps teams do

Receive tailored dispatch and deployment recommendations based on local business rules.
Monitor vehicle locations, coverage, incidents, and post plan compliance in real time.
Use Look Ahead and integrated Playback to anticipate changes and review outcomes visually.

“The weekly performance review acts as the drum beat within the organisation.”
Steve West, formerly Director of Planning and Performance, South Central Ambulance Service, United Kingdom

Readiness Predict

Future-proof your operation with advanced Fire & EMS simulation

Model operational decisions to optimise resource allocation, support data-driven decision-making, and inform long-term strategic planning across crews, bases, shifts, and demand.

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Key benefits

Future-proof your operation
Reduce costs
Secure funding & transparency

What it helps teams do

Set up, compare, and analyse scenarios with a clear scenario tree and reporting tools.
Tailor simulation models to your dispatch rules, travel speeds, behaviours, and geography.
Use built-in optimisation, forecasting, coverage analysis, and map-based investigation tools.

“The modelling we can demonstrate from Omda Readiness is a powerful tool in supporting our arguments and helping secure resources to deliver better performance and patient safety.”
Hugh Bennett, Assistant Director of Commissioning and Performance, Welsh Ambulance Services NHS Trust, United Kingdom

Readiness Performance

Turn operational data into clear, comparative performance insight

Use real-time, historical, and simulated data to compare performance, strengthen governance, and support continuous improvement across agencies, teams, and service lines.

Key benefits

Data-driven decisions
Cross-agency benchmarking
Automated reporting

What it helps teams do

Blend live, historical, and simulated operational views in one performance picture.
Support governance, assurance, and learning with consistent comparative reporting.
Highlight service-wide trends that inform optimisation, planning, and follow-up actions.